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Privacy Policy

At Neos Variety Hub, we value the privacy of our customers and are committed to ensuring that their personal information is protected. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your data. By using our website, www.neosvariety.in, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide better service to our customers:

  • Personal Information: This includes your name, address, email address, phone number, and other details you provide while placing an order.
  • Payment Information: When making payments, we collect billing information (such as credit/debit card details, UPI ID, etc.) but do not store sensitive payment information. All payments are processed through secure third-party payment.
  • Usage Data: We may collect non-personal data such as browser type, device type, and IP address to improve the functionality and user experience of our website.

2. Use of Information

We use the information we collect for the following purposes:

  • To process orders and deliver products or services to you.
  • To communicate with you regarding your orders, account, and promotions.
  • To improve our website, services, and customer experience.
  • To comply with legal and regulatory obligations.

We will not use your personal information for any purposes other than those mentioned above without obtaining your consent.

3. Data Protection and Security

We take the protection of your personal information seriously and implement reasonable security measures to safeguard your data. All payment transactions are processed using secure third-party payment gateways.

  • Encryption: Sensitive payment information is encrypted using industry-standard encryption methods.
  • Data Storage: We store personal information securely and only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

We follow strict protocols to prevent unauthorized access, use, or disclosure of your personal information.

4. Sharing of Information

We do not share, sell, or rent your personal information to third parties, except for the following purposes:

  • Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our business (e.g., shipping, payment processing, etc.). These providers are required to keep your information confidential and comply with applicable privacy and security regulations.
  • Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities (such as a court or government agency), or to protect the rights, property, or safety of Neos Variety Hub, our customers, or others.

5. Cookies

We may use cookies and similar technologies to improve the user experience on our website. Cookies are small files that are stored on your device and help us remember your preferences, analyze website traffic, and personalize content.

You can control cookie settings through your browser settings. However, disabling cookies may affect the functionality of some parts of our website.

6. Your Rights

 you have the following rights concerning your personal data:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete personal information.
  • Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations or business needs.
  • Opt-Out: You can opt-out of receiving promotional emails or newsletters from us by clicking the "unsubscribe" link in the communication or by contacting us directly.

To exercise any of these rights, please contact us.

7. Payment Security

All financial transactions on our website are processed. We do not store sensitive payment information, such as credit card numbers or passwords, on our systems.

We are committed to ensuring that your payment data is safe.

8. Children’s Privacy

Our website is not intended for use by children under the age of 18. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it as soon as possible.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date. Please check this page periodically for updates. Your continued use of our website after changes to the Privacy Policy are posted constitutes your acceptance of those changes.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

Neos Variety Hub

Email: neosvariety@gmail.com

Phone: +91 8943992200