Skip to Content

Privacy Policy

Last Updated: [Insert Date]

At Neo Hub powered by Neos Variety Hub (“we”, “our”, “us”), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, contact details, date of birth, PAN, Aadhaar (if required), and other KYC information necessary for insurance and financial services.
  • Financial Information: Bank details, premium payments, policy numbers, and investment details (where applicable).
  • Technical Information: IP address, browser type, device information, and usage data when you visit our website.
  • Communication Data: Emails, messages, or calls made to us for support or inquiries.

2. How We Use Your Information

We use your information to:

  • Provide insurance, wealth, and claim management services
  • Process policy applications, renewals, and claims
  • Communicate updates, offers, and important information
  • Comply with legal, regulatory, and compliance obligations
  • Improve our services, security, and customer experience

3. Sharing of Information

We do not sell or rent your personal information. However, we may share information with:

  • PB Partners (Policybazaar Insurance Broker Pvt. Ltd.), insurers, and financial service providers for fulfilling your requests
  • Regulatory authorities, when legally required
  • Third-party service providers (IT, analytics, customer support) bound by confidentiality agreements

4. Data Security

We implement industry-standard safeguards, including encryption, secure servers, and access controls, to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only as long as necessary for providing services, complying with legal obligations, or resolving disputes.

6. Your Rights

You have the right to:

  • Access and request a copy of your personal data
  • Correct or update inaccurate details
  • Request deletion of data (subject to regulatory requirements)
  • Opt out of receiving promotional communications
  • Withdraw consent where processing is based on consent

For any such requests, you may contact us at [Insert Email / Phone].

7. Cookies & Tracking

We may use cookies and tracking tools to improve your browsing experience, personalize content, and analyze traffic. You can manage cookies via your browser settings.

8. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from minors.

9. Third-Party Links

Our website may contain links to third-party sites (insurers, partners, or financial institutions). We are not responsible for their privacy practices, and you are encouraged to review their policies.

10. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

For questions or concerns regarding this Privacy Policy, you may contact us at:

Neo Hub – Neos Variety Hub

Partner, PB Partners (IP Code – 320774)

A brand of Policybazaar Insurance Broker Pvt. Ltd.